See if you can set it up and use it to back up your … Not so remember how i do manage to delete that WD Unlocker bcoz it happen so fast since i just click everywhere. When the computer or WD external hard drive gets infected by virus or malware, you may not be able to access saved data or even open the drive in PC. GoodSync for WD. Alternatively, is there a way I can remove the unlock.exe (secret partition) from the WDpassport and copy it to my desktop. An illustration of a 3.5" floppy disk. Product Firmware Product * If your product is not listed above, please visit the product page. WD Security for Mac. Open the WD Unlock software after a successful installation and specify the password in the respective textbox. Install WD Discovery for Mac. . Fix 1. Verify that the drive appears in your computer’s file management utility listing. An illustration of a heart shape Donate. Read Action 5. Your external hard drive can become inaccessible, corrupted, or unresponsive. Select the WD My Passport Ultra drive on the main interface of Disk Management. Would wiping the entire disk (of the hidden partition) be okay or would this stop it working? At the new prompt, type select volume 4 and hit return (or whatever number your WD drive is listed as). Install WD security and run the app. Step 2. Just activate password protection and set your own personalized password. Click the Erase tab that is located at the top of the screen. Connect the drive to your computer as shown in figure 3. Turn on your computer. If you log out and back in, the same thing happens only the ‘WD Drive Unlock’ popup will tell you that the drive is unlocked. Verify that the drive appears in your computer’s file management utility listing. 3. Specifically, when you plug a WD hard drive into a Mac computer, macOS would be notified. Right-click it and choose Change drive letter and path…. Reimagined Design The bold, vibrant design of My Book desktop storage is sure to stop you in your tracks. I hope you read this last part becuase I need advice and have made great ground on this (after 3 days…lol). If a Found New Hardware screen appears, click Cancel to close it. My model is k53e (sold to me as x53e by comet). If using the USB-C to USB-A adapter, verify the arrows are on the same side, pointing at each other. So turns out the problem was the unlock.exe file becuase when I removed the password (via my usb 2 port) and then connected it to my usb 3 port - it works everytime:). 2. Question: Q: "utility" will damage your computer and you should remove it to the trash More Less. The program runs as a virtual CD-ROM drive on your … When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. 2. There are many software packages for recovering data from the WD My Passport hard drive. This chapter provides instructions for co nnecting the drive and installing the WD software on your computer. How to fix the crashed hard drive? The WD software installs the proper driver for your drive. Use anti-virus software or CMD to remove the virus or malware on your PC or WD external hard drive first. Figured out the solution to " WD Drive Unlock” will damage your computer. Then try connecting your WD My Passport for Mac hard drive with a new USB cable if you can fetch another one. Turn on your computer. These fixes are aimed at optimizing your WD My Passport so that they run better. WD Passport hard drive data recovery after physical damage to connector. After we have tried this method your only option is to format your drive and lose everything or send to WD and they will hack the code for an extortionate amount of money. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. 4. All with the same result. In Windows, click the Start and enter cmd in the Search field, then press the Enter key. You need to right click on it, and click " Get Info There’s a dropdown menu under General, click " Override Malware Protection Still want to run this unverified app?" Connect the drive to your computer … The WD software installs the proper driver for your drive. CAUTION! Check the USB port: The USB port is the hardware interface between the hard drive and your computer. Voilla!! Hello asm244, As a recommendation, please try using the drive a on a different computer. WD Drive Utilities on 32-bit and 64-bit PCs. 4. Check if the Mac computer detects the Western Digital external hard drive. Connect the drive to your computer as shown in figure 3. GoodSync for WD. When you can’t find or access the data on your Western Digital (WD) external hard drive, it can be devastating especially when the lost data are those precious photos and computer backups. Let try to run a system scan with Speed Up My PC to see any error, then you can do some other troubleshooting steps. An illustration of two cells of a film strip. If a Found New Hardware screen appears, click Cancel to close it. I ran a test and connected my old passport to USB 3.0 and it offers me the password which I enter - but the point is before I enter my password the drive also shows in disk management as unallocated and not initialized - leading me to assume this is a problem with my wd drive unlock. I think ASUS have scewed up. You can also review your targeting options. Connect the drive to your computer as shown in figure 3. By scanning and removing viruses from your computer hard drive regularly, your computer will be healthy and free from any file corruption that could lead to data loss. Massive Capacity With up to 14TB of capacity, there’s plenty of room to save the massive amounts of photos, videos, and music you love, plus your important documents. Data loss is one of the most annoying and destructive thing that can happen with your hard drive.It can happen that you accidentally deleted your files or other data. I think it may be super relevant that the new passport doesn’t recognize its own WD Drive unlock.exe program - why would it suggest I use the drive unlock application from the CD associated with the drive - that’s exactly what I am doing (obviously). 2. WD My passport drive doesn't have the feature to reset or recover the password if you forget. A [software component] will damage your computer message displays when printing or installing - Click Here You can still copy files to and from the drive, correct? For example, if you needed to unlock the C: drive, you would type unlock c: Books. Turn on your computer. 1. If you forget your password, you will not be able to access the data that is on your drive or write new data to it. The maximum storage capacity offered by this external hard drive is 4TB. WD Security Enter an incorrect password five times in a row. They are listed below: c) Click on “ Repair your computer ” from the lower left corner. 2. There are many causes for WD hard drive data loss, from accidental deletion, disk formatting, to device corruption/damage, etc. The bad thing about your situation is, western digital does say in the instructions that if you ever forget your password, data is nonrecoverable. Remove and clean up the virus that blocks/stops WD external hard drive from working. 1. go to the wd smartware and go to the security and place a password ***** your my book. “WD Drive Unlock.app” will damage your computer. Step-4: Location of WD My Book External Hard Drive For your WD My Book external drive… 3. Acronis True Image for Western Digital to back up their drives.) 3. Brand new WD 1TB myPassport - My wd drive unlock appears to be conflicting when connected to USB 3 giving me the error message: “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock”. Install WD Discovery for Mac. To unlock the hard drive unlock x: The x represents the letter of the hard drive that you want to unlock. 2. How to add content to your drive from a computer. 2. I think the virtual CD was somehow blocking the mounting of the drive. Verify that the drive appears in your computer’s file management utility listing. 3. 3. More. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. For more information, click this privacy policy Occasionally (after changing drive letters) I got the new one to unlock via USB 3 but then after one successful unlock it goes back to the “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock” error message. You should eject the disk. It should say "volume (#) is the selected volume". Turn on your computer. Using the Western Digital My Book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them. An illustration of two photographs. The WD software installs the proper driver for your drive. Practically you can only unlock WD My Passport drive by erasing all your data, but that also involves a trick. When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. WD Drive Utilities for Mac. D:\WD Apps for Windows\WD Backup.exe. It will then prompt you to enter your Passport password. Verify that the drive appears in your computer’s file management utility listing. This site contains user submitted content, comments and opinions and is for informational purposes only. The WD software installs the proper driver for your drive. It delete the WD Unlocker…hahaha This download is licensed as freeware for the Windows (32-bit and 64-bit) operating system on a laptop or desktop PC from hard drive software without restrictions. Connecting the Drive 1. It becomes difficult to get your files back after such an incident. For quick, convenient access, you can set WD Security tools to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. There are two in-build tools in Windows for failed/crashed/corrupted logical disk. Connect the drive to your computer as shown in figure 3. The program runs as a virtual CD-ROM drive on your system. You need to open a command prompt window to unlock or lock the hard drive. Will use it as a usb 2 until I upgrade my laptop. WD Security for Mac . 3. After making sure that WD Passport got detected by your PC, now connect the WD Passport to the computer. We have listed some of the most common and easy fixes below that you can try out when experiencing errors with your drive. You reserve the right to access and change your personal data, aswell as the right to request its deletion within the limits permitted by law. Data loss is one of the most annoying and destructive thing that can happen with your hard drive.It can happen that you accidentally deleted your files or other Recovering data from your WD My Passport Hard Drive … Western Digital My Book is a sleek series of Western Digital (WD) external hard drives. 1. Open Windows Explorer (PC) or the Finder (Mac). Video. The WD software installs the proper driver for your drive. Connect the drive to your computer as shown in figure 3. Find your WD drive in the list (may be listed as WD drive or may be identifiable by listed size), and note the volume number. 2. Page 45: Registering Your Drive Registering Your Drive The WD SmartWare software uses your computer’s Internet connection to register your drive. For example, let's say your WD drive is listed as "volume 4". 2. But, i do remember i click on “Properties” of the WD Unlocker Drive…then another “Properties”… then i scroll for section disable drive and then click. Go to the Applications folder and then open the Utilities folder. So I am now wondering - should I try and set the password while it is plugged into usb 3. Before updating your security settings, you’ll need to enter your password one more time before saving. 4. Turn on your computer. Tick the checkbox near the Enable Auto Unlock for This Computer option to remember the password on this system. 3. 4. Connect the drive to your computer … It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. Have set it up to work with a Password for data protection. If you have WD unlocker forgot password, then the only way to unlock the hard drive is to erase the drive completely. An illustration of an open book. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. 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