A computer isn’t capable of helping people resolve interpersonal disputes or handle their emotions. While automation is playing a bigger role in the treatment of patients, it’s hard … Contrast being a barista with being a bartender. Long-time language industry workers worry about the Uberization of a profession that often requires a master’s degree yet pays pennies per word. And yet, there are many careers where the ability to write – combined with other skills – is essential. We may live in a digital world, but soft skills like communication, problem solving, ... more people are needed to work in context of what automation and AI cannot do,” he says. Like the artisanal baker, produce and market an exquisite cake that no supermarket can compete with. Language service providers regularly mention their prices being driven ever lower by fierce competition. Between 2016 and 2030, demand for these skills will fall by 11 percent overall in the United States and by 16 percent overall in Europe. Five increasingly valuable skills that cannot be automated 1. From Harvard Business Publishing Education, Cafe X has replaced all baristas with industrial robot arms, 4 Self-Care Strategies to Support Students, Our ability to manage and utilize emotion, Building the Intentional University: Minerva and the Future of Higher Education. Preparing the next generation of leaders. Like the physician, we can easily parse this job into two components: the repetitive and routine one (actually mixing and serving the drinks) and the more interactive, unpredictable one that involves listening to and talking with customers. A 2015 study (PDF) by Foundation for Young Australians found that nearly 60% of young people in the country ‘were studying or training for occupations were at least two-thirds of jobs will be automated’ by the next decade or so. For example, in one survey, 93% of employers reported that “a candidate’s demonstrated capacity to think critically, communicate clearly, and solve complex problems is more important than his or her undergraduate major.”  In addition, employers seek candidates who have other sorts of “soft skills,” such as being able to learn adaptively, to make good decisions and to work well with others. They range from reading X-rays, to truck driving, to stocking a warehouse. This is far less likely to be automated in the foreseeable future. What AI can and cannot do today Artificial intelligence has been called the next big thing. By understanding the difference, teams will be able to utilize their tools more effectively and streamline operations for better results. Yes, certain sides in an argument can be factually or legally correct, but there are many conflicts in which emotion and irrationality are involved. Develop your problem-solving ability, your management skills, your creativity, and your emotional intelligence. Understanding automation potential. Put simply, the concept of “should” doesn’t exist in a robot brain. This is a problem for machine learning, which operates on data sets that by definition were created previously, in a different context. However, even Cafe X employs a human, who shows customers how to use the technology to order their drinks and troubleshoots problems that arise with the robot barista. Thus, taking context into account (as a congenial bartender can do effortlessly) is a challenge for automation. They require career readiness skills like problem solving, creativity, and critical thinking to sustain the new economy. All of this suggests that our educational systems should concentrate not simply on how people interact with technology (e.g., by teaching students to code), but also how they can do the things that technology will not be doing soon. Garbage Collector. And the changing economy caused by the pandemic will shape your ability to become a business business and financial advisor. The future of work looks grim for many people. Copyright © 2020 Harvard Business School Publishing. No doubt the world will still communicate in many languages: translation and interpreting will be part and parcel of many more careers than that of a linguist paid by the word. Significant parts of white-collar jobs that involve collecting and processing information — paralegal work, accounting and mortgage origination, for example — are also likely to be automated. How many framework knitters do you know today? This job clearly is about more than just mixing drinks. These writers are no longer scribes for hire; rather, the career has morphed into many options, combined with other skills and with technology that the Pharaohs never dreamed of. Read on for 20 business tasks that can be easily automated. No, every test cannot be automated For example if you want to test a colour of a page in a web application, this is not possible with automation. Consider adding those skills that automation cannot replicate – like transcribing audio spoken with a heavy accent, or in writing content for a specific market to convey a global message. What other career evolutions can we add to the list? If this continues to hold, any job which needs flexible fine-motor skills can't be automated. The tech skills gap is real, but filling it won’t just mean your job can’t be automated away, it’ll mean you’ll be better prepared to work with automation. People often strike up a conversation with the bartender. Machine learning is spectacularly effective when data sets are available for training and testing, which is the case for a wide range of diseases and ailments. There are already warning signs. All rights reserved. In this context, employers say that they’re seeking candidates who have other sorts of “soft skills,” such as being able to learn adaptively, to make good decisions, and to work well with others. All of this suggests that our educational systems should concentrate not simply on how people interact with technology (e.g., by teaching students to code), but also how they can do the things that technology will not be doing soon. These sought-after abilities, of course, fit perfectly with the sorts of things that people can do well, but are and will continue to be difficult to automate. If you can highlight these skills, you will make yourself an invaluable member of any team (and an employee not easily replaced by a computer). Can history teach the language industry how to deal with the equivalent of a language industrial revolution? Pick up new skills: Take the time to develop skills that robots cannot perform. These are the skills that are hardest to understand and systematize, and the skills that give — and will continue to give —humans an edge over robots. Second, context. Today, there are very few scribes – most of us are lucky enough to have learned to read and write, have keyboard skills, and are articulate in the written word. But which jobs are likely to disappear by 2030? Healthcare Workers. Meanwhile, many procurement-driven purchasers treat translation as a commodity like nuts and bolts. "A big chunk of the manpower required to record a transaction or to accumulate transactions into an aggregate will, of course, be automated." Content Creation Skills. Someone who did could work in a prestigious job as a scribe – in Ancient Egypt they were among the most important professionals. Another region where AI currently fails is emotional and interpersonal skills. Skills – is essential ’ s degree yet pays pennies per word positions! 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