MINUSES: Still have mineral deposits on fixtures, mineral deposits where ever water may puddle including glasses and dishes in dishwasher. Moreover, they don't respond to numerous contacts, therefore, I'm writing online reviews.This didn't need to happen Pelican! Excellent customer service - a real person answers the phone and assists you as though you really matter to them. The system looks like a drunk monkey installed it, I have included a photo to show how bad the installation looks. I'll give you 3 examples:1) The water was bothering my skin. We have listed this water softener in our reviews on pelican water softeners for its special character. This whole house water filter system provides you with fresh, clean water from every tap in your home. It also analyzes reviews to verify trustworthiness. White particles are released with the ice in the refrigerator door. During a two week summer trip the Pelican literally imploded. Much happier!! Very good product and very healthy water. Calling it a water softener is misleading. our water has been soft but I thought to just leave the Pelican up there since it wasn't "hurting anything" Boy was that a mistake. Vinegar would be a lot cheaper. It would be great if Pelican would stop giving me the run around and stand behind their product by providing a system or solution that actually works as advertised or refund my money. Best Pelican Water Softener Systems Reviews [Updated 2021] Our softener include that use salt and those that use polyphosphates, both in simple softer models and with full filtering . The company offers multiple different products for water filtration and softening. Reply. I've been waiting 16 days since cancelling my order for my $2,100 to be returned to me. Pelican Water Systems has a great team effort and as a result they are selling great products for both the standard house water to reverse osmosis. White spots on all the faucets, glass shower doors, dishes and inside appliances. None of this is worth $1,600. Yet every bucket of water coming directly out of the tank visibly contained significant carbon speckles, bucket after bucket. We had to call a plumber to disconnect the unit and re-do the piping. *The representative highlighted his email. Compare Water Treatment System Reviews Sort. We got a lot of particles out of the water at first, just like the instructions claimed and then it seemed to work perfectly. We replaced that housing and a few days later it literally exploded off the unit, damaging the unit below it. Considering A Pelican Water Softening System for Your Home? Not a water softener.. do NOT put in an attic (it literally will melt). Reviewed in the United States on June 25, 2010. I had to shut all the water off in the house and hire another (competent) plumber to come and just take the Pelican completely out and put it where it belongs.. in the trash. The service person had a very kinda "so what" attitude. We were told this company has tons of turn over and we can understand why. I have no regrets with this purchase. You will get all the information about grain rating, water flow rate, installation procedure and … They would not evaluate the system or related parts to determine what was causing the drop in water pressure or lack of warm water. Answered by pbrislin: I bought pelican combo including a UV, carbon tank and salt free water softener. Reviewed in the United States on October 1, 2016. Salt-free softeners also reduce the water’s surface tension. On Pelican’s website, the softener has a 4.7 star rating out of 5, with customers praising the system for the noticeable difference it makes to water quality. HORRIBLE.#Cantsoftenthisblow #BBB. With today's water supply becoming increasingly contaminated with each passing day, conservation of our fresh water supply has never been so … I had the system installed by one of the Pelican recommended installers and everything worked great for about 7 months. I ordered a salt-free water softener from Pelican and was looking forward to no more salt bags! I contacted Pelican and spoke with numerous representatives, who all used (in my opinion) stalling tactics to mislead and or give mis-information that is intended to calm you down and keep them (Pelican) from having to admit that their system that they are selling customers is bogus as far as a water softening system goes. Water Purification Equipment in Deland, FL. I plan to have my plumber back in a week or two to retest our water and I will add to this review at that time. I purchased the salt free system a year ago. Now it is September 2016 and the blue plastic filter housing on my parents Pelican unit has developed a large crack also. In my opinion, Pelican is absolutely the best water system that can be installed. We were oversold a system that was too big for our house. Reviewed in the United States on August 30, 2016. I live in an area with ~200k population, and the nearest "Preferred Plumber" they could find to do an install was an hour and a half away. PLUSES: Cleans pipes internally, no electricity needed to operate, compact, no buying salt. The service manager told me to call a plumber. Much happier!!! Carbon from the filter is now consistently flowing into my water pipes unless I bypass the system. Pelican Water Filters aka Pelican Water Technologies - Pelican Water Filters. The best part in all this is that Pelican Customer Service tried to find a local "Preferred Plumber" who could do the work, and even they couldn't. Roy concluded that my water is in great shape. We were under the impression that this was a water softener as stated on [...]-c-75.html?p=table. This water … The SpringWell Whole House Water Filtration System CF1 is a 1,000,000 gallon capacity filtration system using the highest grade media and quality certified parts. Not long ago I started noticing the water turning gray in my tubs and toilets. Their answer was to buy a second system and run it in parallel. See all details for Pelican Salt-Free Water Softener Alternative & Conditioner (1-3... © 1996-2020, Amazon.com, Inc. or its affiliates. If you face this problem then we recommend you to buy a pelican nitrate filter system. Pelican Water’s whole house water filtration systems are stylish in their design and backed by a strong guarantee for even the most expensive parts. More Pelican Water Systems Complaints & Reviews. Location. Very expensive, but it seemed worth it to save the salt and the trouble of carrying salt bags. Bad information to get a higher commission is NOT good service. Pelican was discarded. Hi my name is doug spieker I bought the whole house system. Pelican NaturSoft salt-free system … I clearly demonstrated with the tech on the phone that the system consistently fails to perform at a reasonable normal water pressure level of 65 psi and that simply put is the problem that must be addressed. Considering a Pelican Water Softener or Water Filter System? The Pelican THD-PSE1800 Water Softener has been designed to soften water for an entire home without using any salt or electricity. However, this means that if you reach capacity in the middle of the day, you may be left without soft water. From a wide range of filters to different types of softeners, Pelican Water is able to give people exactly what they need to safeguard themselves against the increasingly dangerous pollutants found in water on a daily basis. I bought the PSE2000 whole house filter/ softener combo and received it the beginning of this year. Again, I highly suggest you stay away from Pelican if you care about customer service, professionalism, being treated with politeness and respect, or if you value your time and energy. One star rating for terrible customer service, and since I can't use the product, I don't even know how well it works. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on May 11, 2010. They denounced all responsibility.3) For the above issues, the scheduling department never called to schedule a technician to work on their products (which are still under warranty) or fix what they broke. Pelican has a fairly large amount of water softeners to choose from, including salt softeners, salt-free softeners, and softeners that come as a softener/filter combo. very accomodating also. Pelican Water’s Premium Whole House Water Filter helps remove such threats. All of the above mentioned problems have gone away. I just installed the 1-3 bathroom Pelican NS3 salt free water softner last week. Still stuck with salt bags but at least it works as advertised. Perhaps my experience is somewhat unique, but I paid a lot of money for a system that I now cannot use after only 7 months. I’m still stuck with a bill for $100 to ship the thing to them. Junk!!! A single-tank water softener often includes an on-demand system, which will count the volume of water you use. Rude, unhelpful, unprofessional. The product is fine, but the customer service is awful. More Pelican Water Systems Complaints & Reviews. Their return policy is generous, and customers may … Rude, unhelpful, unprofessional. I still have not received a call from the service department... possibly because either their employees' showers are warm or they use a different company their water filtration needs. 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